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Warranty

1-Year Warranty


We give you a 1-year guarantee from date of purchase on the workmanship and materials of the product. If something is wrong with any of our products, send us an email explaining your problem, with pictures to help us understand what the problem is. We may replace the item or provide you with simple instructions that would solve your problem.

Except when caused by manufacturing or component defects, this guarantee does not cover leaks, diaper odor or normal wear/tear.

Warranty is void when:
a) The washing instructions have not been followed
b) The diaper has been altered.

Any of the following has been used in conjunction with the use/care of the product:
a) Water temperatures exceeding 40C
b) A detergent containing additives (enzymes, brighteners, whiteners, dyes, perfumes, essential oils)
c) Fabric softeners
d) Any corroding substance eg. Dish washing detergent, laundry soap and drain cleaners containing sulfuric acid.
e) Diaper rash cream